Privacy Policy

Last Updated: July 2026

At WOHDIN, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit or make a purchase from wohdin.com ("the Site").

Information We Collect

Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through our payment partners)
Any information you voluntarily provide when contacting us

We refer to this as Personal Information.

Information Collected Automatically

When you browse our website, certain information is collected automatically to help us improve your experience. This may include:

IP address
Browser type and device information
Operating system
Time zone
Pages visited
Products viewed
Referral source (such as Google or social media)
Website interaction and browsing behaviour

This information is collected using technologies such as cookies, web beacons, pixels, and server logs.

How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your questions and support requests
Detect and prevent fraud or unauthorised transactions
Improve our website, products, and customer experience
Analyse website traffic and shopping behaviour
Send promotional emails and updates (only if you have chosen to receive them)

Cookies

We use cookies to improve your browsing experience, remember your preferences, analyse website performance, and personalise content.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

Sharing Your Information

We only share your information when necessary to operate our business.

This may include trusted service providers such as:

Shopify (our ecommerce platform)
Payment gateway providers
Shipping and logistics partners
Analytics providers (such as Google Analytics)
Marketing and advertising partners

These providers only receive the information necessary to perform their services and are required to protect your data.

We may also disclose information if required by law or to protect our legal rights.

Advertising & Analytics

We may use services such as Google Analytics and advertising platforms to understand how visitors use our website and to show relevant advertisements.

You can manage your advertising preferences through your Google, Facebook, or other advertising platform settings.

Data Retention

We retain your order information for our business records, legal compliance, fraud prevention, and customer support purposes unless you request its deletion where legally permitted.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information
Withdraw consent to marketing communications
Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, or loss.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. The latest version will always be available on this page.