Exchange & Return Policy

At WOHDIN, we want you to love what you receive. If something isn't right, we're here to help.

For any exchange or return request, please email us at shopwohdin@gmail.com.

Exchange Policy

We offer free exchanges for:

  • Incorrect size received or size doesn't fit.

  • Wrong product delivered.

To be eligible for an exchange:

  • Please contact us within 7 days of receiving your order (including the day of delivery).

  • Include your Order ID and a brief description of the issue in your email.

  • We will arrange a reverse pickup at no additional cost, wherever service is available.

If you'd like to exchange your product for another item of a higher value, you'll only need to pay the price difference.

Exchange Conditions

To qualify for an exchange, the product must:

  • Be unused, unwashed, and in its original condition.

  • Have all original tags and labels attached.

  • Be neatly folded and securely packed to avoid damage during transit.

Products that do not meet these conditions may not be eligible for exchange.

Return & Refund Policy

We only offer refunds in cases where:

  • You receive a damaged or defective product.

  • You receive an incorrect item and a replacement cannot be provided.

To request a refund, please email shopwohdin@gmail.com within 7 days of delivery and include:

  • Your Order ID

  • A description of the issue

  • Clear photographs showing the defect or incorrect product

Once your request is reviewed and approved, the refund will be processed to your original payment method (or your provided bank account where applicable).

Exceptional Returns

In rare situations where a return is approved despite the correct product being delivered, a ₹100 reverse logistics fee will be deducted from the refund amount to cover return shipping costs.

Please Note

  • Free exchanges are available for size-related issues, but refunds are not offered for size issues.

  • Products purchased during a sale or using a discount code are not eligible for refunds.

  • Each order is eligible for one exchange or return request only.

  • Products that have been worn, washed, altered, or damaged after delivery cannot be exchanged or refunded.

  • Slight variations in colour, print placement, or design may occur due to photography, screen settings, and the printing process. These are normal and are not considered defects.

  • If our inspection determines that the damage occurred after delivery due to misuse, improper handling, or washing, the request may be declined.

  • Please inspect your package upon delivery. If the package appears damaged or tampered with, we recommend refusing delivery and contacting us immediately.

  • WOHDIN reserves the right to decline any exchange or return request that does not meet the conditions outlined in this policy.

Support Hours

Monday – Saturday
10:00 AM – 7:00 PM (IST)

If you have any questions about our Exchange & Return Policy, feel free to reach out to us. We'll be happy to assist you.